365-Day Returns at leland

At Leland, we want to make it as easy as possible for you to shop with us. That's why we have a one year return policy. Yes, that's right, a one year return policy for Leland web site purchases. Let's face it, if you haven't used it in a year, you probably don't need it. So send it back and get something you do want!

If you're not completely satisfied with any regular item, return it to us with the receipt in new and unused condition in the original packaging within 365 days of the original purchase date for an exchange or refund of the purchase price. Unfortunately, shipping is non-refundable. Purchase is final on all sales items.

Please follow these easy steps:

 

1. Please include a copy of your receipt or invoice in the return package. This will help us process your shipment more quickly.

 

2. Please include in the return package a letter with the following information:

a. Your name, address, phone number, and email address

b. Your Order Number

c. Whether you would like an exchange for another item or items, or would prefer a refund?

d. Why you are returning the item? Please let us know if there was something unsatisfactory about the product, as your feedback is important to us.

e. If you prefer an exchange, what are the new item(s) you would like us to send you?

3. Insure your package and mail to:

Returns Dept.
Leland Fly Fishing Outfitters
463 Bush Street
San Francisco, CA. 94108

4. To track your exchange or return, please contact us via email or by phone.